
Terms of use
SUMMARY: 2-MINUTE-READ
Do you find Terms of Use long, difficult to read and an abundance of legal jargon? So do we! However, we think it is important to inform you how and under which conditions you can make use of our app.
That is why we have created this short summary for you, which you will be able to read in less than 2 minutes. This summary will give you the information you need in no time!
First of all, what is the myMGverse app?
- myMGverse app offers you to take control of Myasthenia Gravis (MG) with our symptom tracking app. MG is a chronic autoimmune disorder characterized by muscle weakness and fatigue, affecting your quality of life.
- myMGverse app empowers both you and your treating physician to monitor and manage your condition effectively, in four different ways:
- Symptom Tracking: track your MG symptoms accurately,
- Data Sharing: Share your symptom reports with your treating physician via email or let him/her access remotely your results via a secure dashboard, helping him/her make informed decisions
- Medication Reminders & Medication Diary: Set up medication reminders to ensure timely medication intake and keep record of your medication intake;
- Information: Access valuable information about MG within the application.
- This allows you to actively participate in your healthcare process. After all, managing myasthenia gravis symptoms is a joint effort.
When can you use myMGverse app?
- To use myMGverse app, you must accept our Terms of Use. This contains the rules and conditions for your use of the application.
- You must also agree to our Privacy Notice. The personal data you share with us will always remain your property and it will only be used to provide you with our Services. For more information on this subject, we invite you to consult our Privacy Notice.
How can you use myMGverse app?
- You may only use myMGverseapp for the intended purposes of the application and are solely responsible for the confidentiality of your use of it.
- If you breach our Terms of Use, you risk being barred from using the application.
- If you need technical support, you can always contact us at support@mymgverseapp.com.
Also important to know:
- We will always remain the owner of myMGverse app, including all related intellectual property rights. You will always remain the owner of your data.
- We can only be held liable for damages directly attributable to us, and to the extent permitted by law with a limit of €1.000,00.
- Our Terms of Use may be updated from time to time for objective reasons, we recommend you check them regularly!
Would you like to know more? Then we invite you to read our full Terms of Use, which explains everything in detail!
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Effective date: December 20, 2024
Last updated: December 20, 2024
About the myMGverse App
App and devices
The myMGverse app runs on :
- Iphones/Ipads (iOS 11.0 or newer)
- Android Systems (Android 7.0 and newer)
- myMGverse needs an internet connection when in use
- myMGverse is compatible with the following browsers : Chrome/Safari/Firefox
Download size :
Important information
Download the IFU here
Intended Use
For healthcare providers
For healthcare providers (HCPs), the myMGverse app supports efficient clinical management of Myasthenia Gravis (MG) by providing valuable insights into the patient’s status and disease progression.
For patients
For MG patients, the myMGverse app delivers personalized information and instructions to help manage their symptoms and support their treatment journey.
Intended users
myMGverse app is used by patients with myasthenia gravis and their healthcare providers.
Patient
The main user of the mobile app is the patient. Patient users should be alert, mentally competent and capable of operating a tablet/smartphone and activity tracker.
Inclusion:
- Age:
- Minimum: 18 years old
- Maximum: no limit
- Weight: NA
- Health & condition: capable of performing basic activities of daily living
- Language: understanding one of the available languages of the app (English, Italian, Spanish)
Exclusion:
- Patients who are mentally incompetent or having trouble expressing what they are feeling (for instance, mentally diseased people, …) are excluded.
- Patients who are not capable of operating a tablet/smartphone.
- Patients who can’t understand one of the available languages of the app (English, Italian, Spanish)
Healthcare provider
The main user of the medical web interface is a healthcare practitioner (group) or clinical researcher (group), named the care team. The care team can operate a web interface via web browser on PC/ tablet/smartphone. The healthcare practitioner needs to understand one of the available languages of the web interface (English, Italian, Spanish)
Target population/indication for use
myMGverse app is used by patients with myasthenia gravis.
myMGverse app & devices
The myMGverse app runs on:
- iPhones/iPads (iOS 11 and newer)
- Android systems (Android 7.0.0 and newer)
- myMGverse app needs an internet connection when in use
- myMGverse app is compatible with the following browsers:
- Chrome
- Safari
- Edge
- Firefox
We strongly recommend to use the latest version of the brower.
- For your data safety please enable the 2-factor authentication (2FA) and use a safe network.
Claims
- Enhancement - myMGverse app enhances the clinical management of the patient because early detection & management of complications are possible via the symptom tracker
- Efficiency - More efficient clinical management, such as the number of consultations can be reduced
- Compliance - Enforces therapy compliance/adherence
- Information - The correct information is provided at the right time
Warnings and precautions

myMGverse app is not an emergency tool. In case of emergency please contact your doctor or call 112.
myMGverse app is not intended to monitor/treat vital parameters or critical diseases.

Patients need to be aware if questionnaires are not filled out on a frequent basis or not filled out trustworthy, the care team has more difficulty knowing their health situation & evolution.

The myMGverse app offers personalized healthcare based on the patient’s profile and therefore can’t be shared, borrowed or traded between users. The information and advice of the myMGverse application does not apply to a patient other than the one whose profile is stored in the application. The patient may not grant access to the myMGverse App to third parties. Any other person can, even accidentally, send wrong information or change the profile of the patient, with the result that the myMGverse app guided advice no longer corresponds to the needs of the patient.

With software, there is always a residual risk for bugs. If you have the feeling something is wrong or you don’t get a response in the app, please reach out to us via support@mymgverseapp.com
Contra-indications and potential side effects
The app has no contra-indications or known side effects
Notification of serious incidents
A serious incident means any incident that directly or indirectly led, might have led or might lead to any of the following:
- the death of a patient, user or another person,
- the temporary or permanent serious deterioration of a patient's, user's or other person's state of health that resulted in any of the following:
- life-threatening illness or injury,
- permanent impairment of a body structure or a body function, hospitalisation
- prolongation of patient hospitalisation, medical or surgical intervention to prevent life-threatening illness or injury
- permanent impairment to a body structure or a body function,
- chronic disease,
- a serious public health threat;
If you detect any of these cases please send an email to info@mymgverseapp.com and your competent authority.
Human body contact
No human body contact with the patient or user, due to the nature of the product (software).
Accessories/products used in combination
There are no accessories.
Device lifetime
No limit, depending on the willingness of the user to update the app. We sent out a notification with the recommendation to update the app, to make sure the app will keep the performance & recently included features.
Company details
moveUP nv
Tel: +32 800 88 008
Basic UDI-DI code: ++G166MOVEUPV1400WK
UDI-PI:

Head office Brussel: Cantersteen 47, B-1000 Brussels, Belgium
Office Ghent: Oktrooiplein 1, B-9000 Ghent, Belgium
Email: info@moveUP.care
www.moveup.care