About the myMGverse App
App and devices
The myMGverse app runs on :
Iphones/Ipads (iOS 11.0 or newer)
Android Systems (Android 7.0 and newer)
myMGverse needs an internet connection when in use
myMGverse is compatible with the following browsers : Chrome/Safari/Firefox
Download size :
Important information
Download the IFU here
Intended Use
For healthcare providers
For healthcare providers (HCPs), the myMGverse app supports efficient clinical management of Myasthenia Gravis (MG) by providing valuable insights into the patient’s status and disease progression.
For patients
For MG patients, the myMGverse app delivers personalized information and instructions to help manage their symptoms and support their treatment journey.
Intended users
Patient
The main user of the mobile app is the patient. Patient users should be alert, mentally competent and capable of operating a tablet/smartphone and activity tracker.
Inclusion:
  • Age:
  • Minimum: 18 years old
  • Maximum: no limit
  • Health & condition: capable of performing basic activities of daily living
  • Language: understanding one of the available languages of the app (English, Italian, Spanish)
Exclusion:
  • Patients who are mentally incompetent or having trouble expressing what they are feeling (for instance, mentally diseased people, …) are excluded.
  • Patients who are not capable of operating a tablet/smartphone.
  • Patients who can’t understand one of the available languages of the app (English, Italian, Spanish)
Healthcare provider
The main user of the medical web interface is a healthcare practitioner (group) or clinical researcher (group), named the care team. The care team can operate a web interface via web browser on PC/ tablet/smartphone. The healthcare practitioner needs to understand one of the available languages of the web interface (English, Italian, Spanish)
Target population/indication for use
myMGverse app is used by patients with myasthenia gravis.
myMGverse app & devices
The myMGverse app runs on:
iPhones/iPads (iOS 11 and newer)
Android systems (Android 7.0.0 and newer)
myMGverse app needs an internet connection when in use
myMGverse app is compatible with the following browsers:
Chrome
Safari
Edge
Firefox
We strongly recommend to use the latest version of the brower.
For your data safety please enable the 2-factor authentication (2FA) and use a safe network.
Claims
  • Enhancement - myMGverse app enhances the clinical management of the patient because early detection & management of complications are possible via the symptom tracker
  • Efficiency - More efficient clinical management, such as the number of consultations can be reduced 
  • Compliance - Enforces therapy compliance/adherence 
  • Information - The correct information is provided at the right time 
Warnings and precautions
  • myMGverse app is not an emergency tool. In case of emergency please contact your doctor or call 112.  
  • myMGverse app is not intended to monitor/treat vital parameters or critical diseases.  
  • Patients need to be aware if questionnaires are not filled out on a frequent basis or not filled out trustworthy, the care team has more difficulty knowing their health situation & evolution.    
  • The myMGverse app offers personalized healthcare based on the patient’s profile and therefore can’t be shared, borrowed or traded between users. The information and advice of the myMGverse application does not apply to a patient other than the one whose profile is stored in the application. The patient may not grant access to the myMGverse App to third parties. Any other person can, even accidentally, send wrong information or change the profile of the patient, with the result that the myMGverse app guided advice no longer corresponds to the needs of the patient. 
  • With software, there is always a residual risk for bugs. If you have the feeling something is wrong or you don’t get a response in the app, please reach out to us via support@mymgverseapp.com
Contra-indications and potential side effects 
The app has no contra-indications or known side effects   
Notification of serious incidents 
A serious incident means any incident that directly or indirectly led, might have led or might lead to any of the following: 
  • the death of a patient, user or another person, 
  • the temporary or permanent serious deterioration of a patient's, user's or other person's state of health that resulted in any of the following: 
  • life-threatening illness or injury, 
  • permanent impairment of a body structure or a body function, hospitalisation 
  • prolongation of patient hospitalisation, medical or surgical intervention to prevent life-threatening illness or injury  
  • permanent impairment to a body structure or a body function,  
  • chronic disease, 
  • a serious public health threat; 
If you detect any of these cases please send an email to info@mymgverseapp.com and your competent authority. 
Human body contact 
No human body contact with the patient or user, due to the nature of the product (software).  
Accessories/products used in combination 
There are no accessories. 
Device lifetime 
No limit, depending on the willingness of the user to update the app. We sent out a notification with the recommendation to update the app, to make sure the app will keep the performance & recently included features. 
Company details 
moveUP nv 
Tel: +32 800 88 008 
Basic UDI-DI code: ++G166MOVEUPV1400WK
UDI-PI: 
Head office Brussel: Cantersteen 47, B-1000 Brussels, Belgium  
Office Ghent: Oktrooiplein 1, B-9000 Ghent, Belgium 
www.moveup.care 
myMGverse app is used by patients with myasthenia gravis and their healthcare providers.